FAQs
What is soy wax? Soy wax is a natural wax derived from soybeans. It's a renewable resource and a popular alternative to traditional paraffin wax.
Why choose soy wax candles? Soy wax candles are preferred by many due to their cleaner burn, longer lifespan, and being made from a renewable resource. They also release fewer toxins and soot compared to paraffin candles.
Are soy wax candles better for the environment? Yes, soy wax candles are generally considered more environmentally friendly because soybeans are renewable and biodegradable, reducing the carbon footprint.
Do soy wax candles burn longer? Soy wax candles tend to have a longer burn time compared to paraffin candles of the same size. This is because soy wax has a lower melting point and distributes heat more evenly.
Are soy wax candles scent throw weaker? While soy wax candles may have a reputation for having a slightly weaker scent throw compared to paraffin candles, this can vary based on the specific candle brand, fragrance, and manufacturing process.
Do soy wax candles produce less soot? Yes, soy wax candles usually produce less soot compared to paraffin candles, which can help maintain cleaner air quality in your home.
Are soy wax candles hypoallergenic? Soy wax is generally considered hypoallergenic, as it doesn't produce as many allergens or irritants as other types of wax. However, individual sensitivities can vary.
How to burn your soy wax candle? To get the best performance from your soy wax candle, make sure to trim the wick to about ¼ inch before each use, allow the entire surface to melt on the first burn to prevent tunnelling, and avoid burning for more than 4 hours at a time.
Can soy wax candles be used for massages? Some soy wax candles are specifically designed for massages, as the melted wax is often at a comfortable temperature for skin contact. However, always check the manufacturer's instructions before using a candle for a massage.
Are there any safety concerns with soy wax candles? While soy wax candles are generally safer than paraffin candles, safety precautions should still be taken. Keep candles away from flammable materials, children, and pets. Always follow the manufacturer's guidelines for safe usage.
Are soy wax candles vegan and cruelty-free? Soy wax is derived from plants and is therefore vegan. However, whether a specific candle is cruelty-free depends on the company's practices regarding testing and sourcing.
At JAQ Candles, we source all our fragrances from cruelty free providers. Our candle testing is also cruelty-free.
Do soy wax candles have a memory burn? Soy wax candles don't require a memory burn (a long initial burn) like some other types of candles to prevent tunnelling. However, it's still a good practice to allow the entire surface to melt on the first burn to ensure even melting in the future.
What is hot throw? Candle hot throw refers to the strength and intensity of fragrance released by a burning candle when it is lit, and the wax is melted.
What is cold throw? Candle cold throw refers to the fragrance emitted by a candle when it is not lit or burning.
What happens if I don’t like my candle? We stand behind the quality of our candles and want you to love them as much as we do. That's why we offer a money-back guarantee. If for any reason you're not completely satisfied with your candle purchase, simply contact us and we'll issue a refund, no questions asked.
Your satisfaction is our top priority, and we want you to have complete peace of mind when shopping with us. So go ahead, light up your space with our candles, and if they don't meet your expectations, we'll make it right. That's our promise to you.
Where are JAQ Candles made? We source all our materials from suppliers in the UK and Europe. Our candles are handmade in our kitchen!
How long has JAQ Candles been around? We started making candles at the start of 2022 and officially launched JAQ Candles in December 2022.
How long do your candles burn for? All our candles burn for approximately 35 hours.
Does the candle hot throw fill the room? Yes, many of our customer say that the hot throw is one of the best features of our candles. Please visit our Trustpilot page here to check our reviews.