Terms of service

Terms of Service

These Terms of Service ("Terms") govern your use of our website and services. Please read these Terms carefully before accessing or using our website. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Use of Our Website

  1. Age Restrictions: Our website is intended for use by individuals who are 18 years of age or older. By using our website, you represent that you are at least 18 years old.

  2. Account Registration: Some areas of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. User Conduct: You agree to use our website in accordance with all applicable laws and regulations. You must not engage in any activity that disrupts, damages, or interferes with the operation of our website.

Product Orders and Payments

  1. Product Availability: Product availability may vary and is subject to change. We reserve the right to limit the quantity of products we provide or discontinue products at any time.

  2. Pricing: Prices for our products are subject to change without notice. We will not be liable for any price changes or errors in pricing.

  3. Payment: Payments for orders are processed securely through our trusted payment processors. By providing your payment information, you authorize us to charge the specified amount.

Shipping and Returns

Please refer to our separate Shipping and Returns Policy for information on shipping, delivery, and returns.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Disclaimer of Warranties

We make no representations or warranties regarding the accuracy, completeness, or reliability of any content on our website. Your use of our website is at your own risk.

Limitation of Liability

In no event shall JAQ Candles be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or products.

Termination

We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom. 

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and it is your responsibility to review these Terms periodically.

Contact Us

If you have any questions or concerns about these Terms, please contact us at info@jaqcandles.co.uk

Last Updated: 10/08/2025